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Our reviews put the patient first.


Dr. Brent O’Connell, Founder

Experience the CPHCR Difference

Christopher Place Healthcare Review (CPHCR) delivers trusted, independent utilization management (UM) and external review solutions for health plans, payers, MCOs/CCOs, TPAs, and benefit administrators nationwide. 


Our expert clinical review teams provide evidence-based medical necessity determinations, specialty-matched physician reviews, pharmacy evaluations, and compliant IRO appeal services designed to reduce unnecessary healthcare costs, improve turnaround times, and strengthen regulatory compliance. Every review is backed by nationally recognized clinical guidelines, FDA standards, plan-specific policies, and current standards of care—giving organizations defensible, audit-ready decisions they can rely on. 


From large national carriers to regional and specialty health plans, CPHCR helps clients streamline operations, improve outcomes, and build trust through transparent, unbiased healthcare review services.

Independent Review Organization Services

As an independent Independent Review Organization (IRO), CPHCR provides medical necessity determinations for both internal and external appeals in full compliance with applicable state and federal requirements.


Every case is reviewed independently—free from payer or provider influence—and evaluated carefully and thoroughly before a final decision is made.

Utilization Management & Medical Necessity Review

CPHCR supports prospective, concurrent, and retrospective utilization management across medical, behavioral health, and pharmacy services. 


Our clinical reviewers all have extensive clinical and relevant experience that help reduce unnecessary costs while maintaining clinically appropriate care.

Behavioral Health & Pharmacy Expertise

We maintain national coverage across behavioral health, substance use disorder, and pharmacy review services—ensuring specialty-matched expertise and defensible outcomes.

Frequently Asked Questions

An Independent Review Organization (IRO) conducts unbiased, third-party medical reviews to determine whether healthcare services meet medical necessity and clinical guideline standards. CPHCR provides independent medical reviews that comply with state and federal external review requirements.


CPHCR is structurally independent, physician-led, and specialty-matched. Unlike many vendors, we have no financial ties to payers or providers, ensuring fair, evidence-based determinations that stand up to regulatory and legal scrutiny.


CPHCR provides utilization management, external review, medical necessity determinations, behavioral health and substance use disorder reviews, and pharmacy reviews across all medical specialties.


All reviews are conducted by board-certified, actively practicing physicians or licensed clinicians matched to the appropriate specialty, ensuring accurate and defensible clinical decisions.


Yes. CPHCR offers predictable, expedited turnaround times, seven-day, and 24 hour operations—without sacrificing clinical quality or compliance.


CPHCR’s processes are designed to align with URAC standards, state specific Department of Insurance, and federal external review requirements, with clear documentation and audit trails.


We partner with health plans, managed care organizations, TPAs, employer groups, and government programs nationwide.


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Christopher Place Healthcare Review

2209 Forest Hills Drive, Harrisburg, Pennsylvania 17112, United States

877-305-0944

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