Medical Review Solutions You Can Trust

Christopher Place Healthcare Review (CPHCR) is a nationally recognized, Veteran-owned Independent Review Organization (IRO) headquartered in Harrisburg, Pennsylvania. 

Since 2016, we’ve helped health plans, insurers, and regulatory agencies across the country resolve benefit disputes, evaluate quality of care, and uphold medical necessity standards through unbiased, expert-led case reviews.

Operating from the heart of Pennsylvania—America’s fifth-largest insurance market—CPHCR has grown into a national leader in Independent External Reviews, proudly serving clients across all 50 states. As an organization rooted in compliance with the Affordable Care Act (ACA) and ERISA-regulated plan requirements, we deliver exceptional service with a personal, results-driven approach.

CPHCR continues to evolve with today’s healthcare landscape, including the integration of telehealth reviews and remote collaboration to ensure seamless service—especially during times of public health crisis or operational disruption.

Whether you're managing complex appeals, navigating regulatory mandates, or seeking dependable third-party review services, CPHCR is your strategic partner for independent medical reviews that stand up to scrutiny.

Join the growing number of health plans, insurers, and agencies who trust Christopher Place Healthcare Review to deliver clarity, compliance, and clinical excellence.

Discover the trusted expertise of Christopher Place Healthcare Review (CPHCR)—a nationally recognized, URAC-accredited Independent Review Organization (IRO) offering both Internal and External Medical Reviews. Our full accreditation by URAC, one of the most respected healthcare accrediting bodies in the U.S., reflects our commitment to unbiased, high-quality, and compliant review services.

At CPHCR, we meet and exceed URAC’s rigorous standards, ensuring that:

• All reviews are conducted by qualified, board-certified physicians with no conflicts of interest
• Every case is handled with a focus on clinical integrity, objectivity, and transparency
• We address complex issues like medical necessity, experimental/investigational treatment disputes, and urgent appeals with precision and speed
• Our turnaround times for standard and expedited reviews help you stay compliant while ensuring timely patient care

As a URAC-accredited IRO, CPHCR offers more than just expert opinions—we provide:

• Fair, defensible decisions grounded in current clinical evidence
• Clear communication that supports both patient rights and payer obligations
• Confidence for health plans, providers, and patients in the integrity of every medical review

Whether you're a health plan seeking trusted external review partners, a provider navigating appeals, or a state agency managing regulatory compliance—CPHCR delivers reliable, impartial medical review services nationwide.

Boost compliance, improve outcomes, and reduce administrative burden with a partner you can trust.

“By receiving URAC accreditation, Christopher Place Healthcare Review has demonstrated a commitment to quality health care,” said URAC President and CEO. “Quality health care is crucial to our nation’s welfare, and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body.” 

Trust Christopher Place Healthcare Review (CPHCR) for reliable, compliant, and state-approved External Review and Utilization Review (UR) services. With accreditations and certifications from State Insurance Departments across the U.S., CPHCR is fully authorized to conduct medical reviews under the NAIC Model Act and applicable local regulations.

We specialize in delivering accurate, timely, and unbiased reviews that meet state-specific insurance requirements, helping health plans, regulators, and patients navigate complex benefit disputes and coverage decisions with confidence.

• Certified and approved in multiple states for UR and External Review services
• Full compliance with all relevant state laws and Department of Insurance regulations
• Responsive to evolving legislation and regulatory updates
• Tailored approach to meet the unique needs of each jurisdiction
• Proven track record supporting state insurance departments, health plans, TPAs, and individuals

Our team continuously monitors and implements applicable state-specific laws to ensure seamless compliance and regulatory alignment. Whether you're looking for support in a highly regulated state or need multi-jurisdictional coverage, CPHCR has you covered.

Don't see your state listed? No problem. Contact us!

Christopher Place Healthcare Review (CPHCR) is proud to be a dedicated member of the National Association of Independent Review Organizations (NAIRO)—a respected, member-driven nonprofit committed to improving transparency, fairness, and quality in healthcare decision-making.

As a trusted Independent Review Organization (IRO), our affiliation with NAIRO underscores our commitment to clinical excellence, industry leadership, and patient-centered healthcare outcomes. NAIRO plays a pivotal role in advancing the independent medical review (IMR) field by:

• Developing national guidelines to address shared industry challenges
• Promoting high standards of integrity, objectivity, and clinical rigor in medical peer reviews
• Educating consumers and patients about their rights under federal and state appeals processes
• Defining the evolving role of IROs within today’s complex healthcare and insurance landscape
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Through its policy papers and thought leadership, NAIRO advises federal and state decision-makers, shaping legislation that impacts healthcare access, patient appeals, and utilization review. As a member, CPHCR contributes to this mission—advocating for fair, efficient, and clinically sound review processes across the nation.

In addition, NAIRO supports its members in demonstrating the value of URAC accreditation, reinforcing the importance of independence, evidence-based practices, and regulatory compliance in all aspects of the review process.

Whether you're searching for a NAIRO member, exploring independent medical review options, or seeking expert insight into claims appeals and peer review compliance, Christopher Place Healthcare Review stands ready to support your goals.

“The HITRUST e1 Validated Assessment is a good tool for cyber-aware organizations like Christopher Place Healthcare Review that want to build assurances and progressively demonstrate due diligence around information security and privacy,” said Robert Booker, Chief Strategy Officer, HITRUST. 

Christopher Place Healthcare Review (CPHCR) is committed to fostering trust with our clients, vendors, shareholders, and all stakeholders within the Healthcare Industry. Recognizing the paramount importance of information protection in today's digital landscape, our leadership team has strategically decided to pursue and obtain HITRUST Certification. As an esteemed information protection standards organization and certifying body, HITRUST empowers organizations to showcase their unwavering dedication to cybersecurity, data protection, and risk mitigation.

Our successful HITRUST Certification reflects our ongoing commitment to excellence, and we invite you to explore the benefits of partnering with a company that prioritizes the highest standards in cybersecurity, data protection, and risk management. 

At Christopher Place Healthcare Review, we understand that obtaining HITRUST Certification is not just a badge of honor; it is a testament to our proactive approach in safeguarding sensitive information. This certification underscores our commitment to meeting the highest industry standards, assuring our clients and partners that their data is treated with the utmost care and security. 

As a HITRUST Independent Review Organization (IRO), we adhere to rigorous standards, demonstrating our dedication to transparency and accountability in the information protection landscape.

“We applaud Christopher Place Healthcare Review for their commitment to cybersecurity and successful completion of their HITRUST e1 Certification.” 

Christopher Place Healthcare Review (CPHCR) has recently completed an extensive penetration testing, reinforcing our commitment to maintaining the highest standards of cybersecurity and data protection for not only our clients but also the members our clients serve. Penetration testing, colloquially known as a pentest or ethical hacking, is a rigorous and authorized simulated cyberattack conducted on a computer system. Its primary purpose is to comprehensively evaluate the security of the system.

During this rigorous process, our organization underwent a thorough examination to identify vulnerabilities within our systems. The objective was to assess our readiness to safeguard against potential unauthorized access to our valuable system features and data. By conducting this penetration testing, we aimed to ensure that we remain resilient in the face of evolving cyber threats, protecting both our data and our clients' sensitive information.

As a result of our commitment to security and the successful completion of the penetration testing, CPHCR is now a certified "Pen Tested Service Organization." This certification reflects our unwavering dedication to maintaining a robust and secure environment for our clients and partners.

In our pursuit of excellence, CPHCR assembled a team of seasoned software architects with extensive experience in software and database development. This dedicated team possesses a wealth of knowledge, bolstered by a diverse range of Microsoft certifications. 

Through collaboration with certified professionals, we pledge to provide a resilient and streamlined Microsoft-based case management solution. This commitment extends to meeting the requirements of a user-friendly, easily accessible, and cost-effective system tailored specifically for independent review organizations.